Give your customers what they want,
when they want it.
Leapfrog over your competition and provide a superior customer experience using AI-enabled search. The result is increased conversion rates, more time spent on site, and happier customers. Google does this well, so your site should, too.
Give your customers what they want,
when they want it.
Leapfrog over your competition and provide a superior customer experience using AI-enabled search. The result is increased conversion rates, more time spent on site, and happier customers. Google does this well, so your site should, too.
AI Search Boosts KPIs Across the Board
Companies that adopt AI search technology are seeing extraordinary value.
- 1.4x increase in onsite conversions
- 50% increase in average order value
- Higher CSAT scores and reduced time to resolution
- Leverage AI Natural Language advancements
- Increase in employee productivity
AI Search Boosts KPIs Across the Board
Companies that adopt AI search technology are seeing extraordinary value.
- 1.4x increase in onsite conversions
- 50% increase in average order value
- Higher CSAT scores and reduced time to resolution
- Leverage AI Natural Language advancements
- Increase in employee productivity
Marriott tested Yext across nearly 1,400 hotels. In the first six months, the test found that room revenue attributed to Yext represented 47:1 ROI for US hotels, and a 28:1 ROI globally.
Implementing AI Search is Easy with Yext
Yext is an AI search platform built to optimize your users’ search experience. It is different from other search solutions for three reasons:
Understands Natural Language
Because it looks at words in context not as individual search terms, Yext understands what the customer wants, not just the keywords they entered and delivers more direct answers to their queries.
Built on the Knowledge Graph
Yext’s brain-like database stores all of the public facts about your brand — and the relationships between them — so that AI-powered services of all kinds can surface answers wherever your customers are searching.
Created With the Business User in Mind
Anyone can build on top of it – whether you are a business user or a full stack developer. The Yext platform is intuitive, easily customizable, and organized by product area and settings so your data is always at hand.
Y provides the strategy and expertise to enable Yext.
Businesses in finance, healthcare, energy, CPG, automotive, hospitality and more trust Y to transform their digital presence and deliver seamless user experiences.
Whether it’s the start of a digital transformation or an optimization of existing programs, Y can define the optimal touchpoints to enable Yext through:
- Business critical personas
- User stories & value proposition
- Data mapping & modeling
- Content, channel and media strategies
- Technology integration
68% of online users would not return to a site that provided a poor search experience.
Y provides the strategy and expertise to enable Yext.
We specialize in working with innovators and changemakers looking to begin their digital transformation or optimize their existing programs through customer intelligence and user journey mapping; data mapping and modeling; content, channel and media strategies; and digital enablement and integration.
Whether it’s the start of a digital transformation or an optimization of existing programs, Y can define the optimal touchpoints to enable Yext through:
- Business critical persona
- User stories & value proposition
- Data mapping & modeling
- Content, channel and media strategies
- Technology integration
68% of online users would not return to a site that provided a poor search experience.
Clients come to us for our specialized digital & technology prowess.
They stay for our thinking & interpretation of data.
In addition to our ability to integrate Yext into your current tech stack, Y provides data interpretation and analysis for ongoing optimization. Contact us to find out how Y can help you.