Start selling in as little as 4-weeks with our quickstart commerce immersion Bootcamp.
Selling online goes beyond the transaction. Through a packaged set of activities, our commerce expert team works with you to move into selling directly to your customer.
Operation
- Operational Readiness
- Internal Team Training and Coaching
- Customer Support
- Orders and Returns Monitoring and Support
Technology
- Solution install and maintenance
- Data load support
- Branded shop configuration
- Master Data Management
- Knowledge transfer when your internal capabilities are ready
Marketing
- Advertising and Social Media strategy
- Campaign management and execution
- Content and product management
- Asset creation (photography and video, language variants)
Technologies supported:
Grow your enterprise commerce seamlessly to develop a 360° view of your customer.
Communicating with relevant and timely messaging tailored along each stage of the customer journey is the holy grail.
Technology
CMS
COMMERCE
ERP
ARTIFICIAL INTELLIGENCE
MACHINE LEARNING
Communications
MARKETING
SOCIAL
CUSTOMER SERVICE
SALES
LOYALTY
Achieve a profitable customer journey
In a world where customers are quickly pivoting to their phones and tablets for much of their shopping needs, we help to achieve positive engagement to promote shopability and usability for all your products in line with your brand.
COMMERCE ADVISORY
We work with you to determine your brand’s technology roadmap and the associated impact on both your systems and people. We then help you navigate through the necessary steps to achieve success including:
- Commerce Platform Evaluation
- Persona definition
- Value proposition canvas
- Buyer’s Journey Map
- Customer Experience Definition
- Solution/ product mapping
SEAMLESS INTEGRATIONS
Technology working in harmony is essential to deliver an experience that compels a customer to come back time and time again. Our seasoned engineers tackle your unique technology environment to deliver experiences that are quick and easy for your customer – and profitable for your business. Core solutions and integrations include:
- B2C and B2B implementations
- Integrations for major platforms including Salesforce Commerce Cloud, Magento, and Hybris
- Implementations of PIM and MDM solutions
- Platform integration with ERP, OMS and CRM systems
- Payment gateways and fraud detection
- Tax systems
EXPERT SHOP MANAGEMENT
Whether you’re already an experienced online retailer or just starting your digital commerce presence, we’ll help you fast track your online footprint and engage with customers to convert eyeballs to purchase and advocacy.
- Analyze and execute on digital initiatives and campaigns
- Reports on user experience behavior, sales, and revenue figures
- Benchmark against industry-leading best practices.